8. How to take down a release or Change outlet Preference

To take down a release (or change the outlet preference), please follow the instructions below: 


  • Navigate to the “Distribution” page

  • Locate your release from the Distribution page by typing in the UPC or locating it in the list of releases below

  • Click into the release you want to take down; or change delivery preference for  

  • Scroll to the bottom of the page

  • Click the "Change Outlet Preferences" button

  • Update your preferences by toggling the available option to not available per individual stores or, select the option for “Full Take-down”

  • Don't forget to 'Confirm' when taking down a release, or 'Confirm Changes' when updating the outlet preference when done to save! 







Important Notes:
  • You cannot process takedown or metadata edit requests until your album and/or single has been released, i.e., and reflects "Delivered". 
  • Many DSPs process takedowns within 4-6 weeks from date of takedown request.
FYI:
  • On platforms like Spotify, removed tracks may still be accessible via direct links (e.g., from old promotions), but they will appear grayed out and unplayable.
  • If you notice any taken-down music still active or playable on any platform, please share the links with us at, massivemusic@the-source.eu so that we may investigate.